What's New and Noteworthy
Meeting Schedule and Directions - Outside of Pennsylvania
08.25.2010 — Interested in a meeting outside of Pennsylvania? See the list of meeting locations, dates, and times, along with directions to each meeting. more...
Do You Want to Attend a Meeting?
08.10.2010 — Find out how to sign up for a meeting near you. more...
HOP Meetings this Fall
08.10.2010 — This fall, we’re getting together to talk about health care reform, HOP changes for 2011, and our plans for an Open Enrollment. Click here to find out more about the meetings that will begin in early September. more...
Meeting Schedule and Directions
08.04.2010 — See a list of meeting locations, dates, and times, by county, along with directions to each meeting. more...
Questions About National Health Care Reform?
03.31.2010 — PSERS has put together a list of frequently asked questions about National Health Care Reform and how it will affect HOP members. Click here to open a PDF of the questions and answers. We will update this document as information becomes available. Check back for the latest news. more...
Spring "Office Hours"
02.18.2010 — The HOP service providing individual appointments at each of the PSERS regional office locations continues to be very popular. Retirees have expressed appreciation for this opportunity to speak face-to-face with staff members from the HOP Administration Unit. The spring schedule is now available. more...
Register Now to Access New Features on HOPbenefits.com
11.12.2009 — If you’re enrolled in the HOP Medical (or Pre-65 Medical) Plan, you can now review the status of a medical claim, view past claims, request a new medical ID card, or even contact a HOP customer service representative on www.HOPbenefits.com. more...
New Address for Submitting Rx Reimbursement Forms
07.27.2009 — If you are enrolled in the Basic or Enhanced Medicare Rx Option and need to mail in a claim form for reimbursement, please note the new address: Prescription Solutions, P.O. Box 29046, Hot Springs, AR 71903. more...
Fall “Office Hours”
07.01.2009 — The new HOP service providing individual appointments at each of the PSERS regional office locations continues to be very popular. Retirees have expressed appreciation for this opportunity to speak face-to-face with staff members from the HOP Administration Unit. The fall schedule is now available. more...
Summer Reading
06.19.2009 — Bring the latest issue of HOP News to the beach, the pool, the mountains or wherever your summer vacation may take you. more...
New Rx Education Articles
05.27.2009 — When it comes to the sometimes complex issues surrounding prescription drug treatments, do you know enough to ask your doctor questions and understand your options? The latest Patient Education Program materials cover topics including medication safety, over-the-counter and generic medications, medication compliance, allergies and diabetes. more...
Updated Formulary Online
05.13.2009 — During the year, HOP may add or remove medications from our formulary. The most current version of the Comprehensive and Abridged Formulary books, updated as of April 1, 2009, are available online only. more...
HOP Sets Summer “Office Hours”
05.13.2009 — Initial response to the new HOP service providing individual appointments at each of the PSERS regional office locations this spring was very good. Retirees expressed appreciation for this opportunity to speak face-to-face with a staff member from the HOP Administration Unit. As a result, the Office Hours will be offered again this summer. more...
The Latest News
03.25.2009 —
The spring issues of HOP News have arrived. They feature valuable wellness articles to help you lead a healthier lifestyle and contain important updates and announcements about HOP benefits.
more...Need Help Enrolling in SilverSneakers?
03.03.2009 —
All participants in the HOP Medical Plan are eligible to join the SilverSneakers Fitness Program—at no additional cost—through a special arrangement with Highmark Blue Shield. Find out more about SilverSneakers and how to enroll.
more...HOP Announces “Office Hours” for Individual Appointments
03.03.2009 —
A new customer service called HOP “Office Hours” is being launched this spring. HOP is now offering Office Hours at each of the eight PSERS regional office locations. If you’re a HOP member, you can make an appointment for a 20-minute private session with a HOP representative.
more...Got Your Statement?
10.21.2008 —
At the start of the Option Selection Period, HOP mails personalized statements to participants showing the coverage and costs for health care options available in 2009. Be sure to read yours carefully.
more...Updated Formulary Online Only
07.10.2008 — An updated list of medications covered under HOP’s Basic and Enhanced Medicare Rx Options is now available online. more...
Your Opinion Counts
06.04.2008 — The survey results are in! Read what your fellow PSERS members have to say about HOP. more...
Protect Yourself Against ID Theft
06.04.2008 — Nine million Americans have their identities stolen each year. Learn how to protect yourself and your family from identity thieves. more...
Updated Formulary Online Only
03.13.2008 — An updated list of medications covered under HOP’s Basic and Enhanced Medicare Rx Options is now available online. more...
HOP Special Delivery
12.21.2007 — If you enrolled in the HOP Medical Plan for Medicare-eligible participants or the HOP Pre-65 Medical Plan, watch your mailbox for a new medical card. more...
You’re Covered—Home & Away
12.21.2007 — The HOP Medical Plan offers coverage without geographic restrictions. more...
Got Your Statement?
10.19.2007 — Current HOP participants to receive a personalized statement at home showing the coverage and costs for all available options in 2008. more...
Rx Solutions Earns Accreditations
10.19.2007 — HOP's pharmacy benefit manager is one of the first U.S. companies to earn accreditations from URAC. more...
2008 Rx Formulary
10.03.2007 — A listing of the prescription drugs that will be covered under the Basic and Enhanced Medicare Rx Options in 2008 is now available online. more...
Some Summer Reading
07.17.2007 — Bring the latest newsletter to the beach, the pool, the mountains or wherever your summer vacation may take you. more...
Patient Education
06.11.2007 — HOP and Rx Solutions join forces to introduce a new Patient Education Program. more...
Web Site Tour
06.07.2007 — Our new Web site tour describes our online tools and resources. more...
Spring is Here...
04.05.2007 — So is the latest Health Options Newsletter. Look inside for HOP news and tips on living a healthier life. more...
New Phone # for PA Unit
04.04.2007 — The new phone number for Premium Assistance customer service is 1-866-483-5509 (8 a.m. to 4:30 p.m. weekdays). more...
A Note About ID Cards
04.04.2007 — We did not mail new medical ID cards this year unless you had a change in coverage that required a new card.