Contact Us
We are here to answer your questions. Use the chart below to find out who to call to get the information you need.
| Type of Question |
Number You Should Call |
- HOP in general
- HOP enrollment
- HOP premium payments and refunds
- HOP claims questions for HOP medical coverage
|
1-800-PSERS25 (1-800-773-7725)
8 a.m. to 5 p.m. EST, Monday—Friday
|
- Claims or other questions for coverage under the HOP Managed Care Plan/Highmark FreedomBlue
- Claims or other questions for coverage under the HOP Pre-65 Managed Care Plan/Highmark PPOBlue
|
1-800-215-9931
TTY: 1-800-862-0709
8 a.m. to 8 p.m. EST, 7 days a week
1-800-241-5704
TTY: 1-800-862-0709
8 a.m. to 8 p.m. EST, 7 days a week
|
- Premium Assistance Program
|
1-866-483-5509
8 a.m. to 4:30 p.m. EST, Monday—Friday
|
- Prescription drug benefit (Enhanced and Basic Medicare Rx Options only)
|
1-888-239-1301
TTY/TDD: 1-800-498-5428
24 hours a day, 7 days a week
Address mail inquiries to:
Prescription Solutions
PO Box 509075
San Diego, CA 92150-9075
|
|
|
www.medicare.gov
1-800-MEDICARE (1-800-633-4227)
TDD/TTY: 1-877-486-2048
|
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|
www.silversneakers.com
|
