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  1. Any underlined text is a link that takes you to a different web page.

  2. This is a list of the main sections of our site.

  3. Buttons (like this one) are another type of link that take you directly to a different Web page.

  4. These buttons take you to Online tools that enable you to perform certain tasks.

  5. In addition to all the information available on our Web site, you can always call HOP’s toll-free phone number to get answers to your questions.

  6. This section provides new and noteworthy items that are frequently updated.

  7. This is a link to Web words you may not know and their definitions.

  8. Click in this box, type a word or phrase and click “Go” to search the entire site.

  9. Click here to take a short survey and send us your feedback.

»Glossary of Terms

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HOP Administration Unit • PO Box 1764 • Lancaster, PA 17608-1764

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