Contact Us
We are here to answer your questions. Use the chart below to find out who to call to get the information you need.
Type of Question |
Number You Should Call |
---|---|
|
1-800-PSERS25 (1-800-773-7725)
Registered members can contact the Health Options Program online by using the secure "Contact HOP Online" email link on their Member Area page. |
Premium Assistance Program |
1-866-483-5509
|
Prescription drug benefit (Enhanced, Basic and Value Rx Options) |
1-888-239-1301
Address mail inquiries to:
|
MetLife Dental and EyeMed Vision Option |
1-855-700-7997
Mail Claims to:
1-855-663-7444
Submit claims through the online claim form or by logging in to the member area of the EyeMed Vision website. |
Medicare |
www.medicare.gov
|
SilverSneakers |
Medicare Advantage Plan Contact Information
Click on the links below to visit each Medicare Advantage Plan provider's website.
Aetna
Medicare-eligible information: 1-800-307-4830
Pre-65 information: 1-888-982-3862
Capital Blue Cross
Medicare-eligible and Pre-65 pre-enrollment information: 1-800-542-6373
Current BlueJourney HMO annuitant/members: 1-800-779-6962
Current BlueJourney PPO annuitant/members: 1-866-987-4213
Highmark
Medicare-eligible and Pre-65 pre-enrollment information: 1-833-867-7966; Reference Code: 21FB178391 (21 references the plan year, FB is the Plan type, and group number)
Medicare-eligible and Pre-65 post-enrollment information: 1-800-215-9931
Keystone/Independence Blue Cross
Medicare-eligible information: 1-877-393-6733
Pre-65 information: 1-800-227-3114
UPMC
Medicare-eligible information: 1-866-517-2806
Pre-65 information: 1-866-517-2806
Last modified November 11, 2020