Take Full Advantage of Health Options Program Resources—Here’s How

January 31, 2024

The HOP Administration Unit, customer service teams, program advocates, and case managers are specially trained on Health Options Program benefits. Not sure where to start? Call 1-800-PSERS25 (1-800-773-7725). Here are certain ways the Health Options Program can help.

Experiencing a serious health condition or treatment, or have a hospital admission?

Call the Luminare Health Care Management team at 1-800-480-6658. Note that they may reach out to you if you have a hospital stay or need skilled nursing care.

Looking for ways to enhance your well-being?

The Elder Care program can help you find resources, such as local transportation options, getting answers to utility questions, help with finding prescription drug delivery, discount programs, and support for improving nutrition. For assitance, call 1-866-794-0685, and ask to speak to an advocate.

Want to be more active? Give SilverSneakers a try for fitness and social connections. If you are enrolled in the HOP Medical Plan or HOP Pre-65 Medical Plan, you have access to SilverSneakers instructors who lead specially designed group exercise classes. SilverSneakers features access to gyms for classes and fitness. Plus, SilverSneakers FLEX®, SilverSneakers LIVE, SilverSneakers On-DemandTM, and the mobile app all provide options to get active outside of traditional gyms.

Get Help

Contact the HOP Administration Unit for assistance with your questions.