sfrick, Author at PSERS Health Options Program

You Are a VIP With the Health Options Program!

Your time is valuable, and you have important things to do! That’s why the Health Options Program wants to make sure it’s as easy as possible for you to find information you need quickly.

Our secure Member Area of the website has personalized information just for you, such as:

Copies of your claims
Explanation of benefits
ID cards
A bill-paying portal (available only if your premium is larger than your pension)

You can also send a secure email to the Health Options Program using the Contact HOP Online email link!

Here’s how to access your information:

Log in to the secure Member Area. If you are already registered, just sign in with your username and password. You can reset them if you’ve forgotten them.
Register for the secure Member Area if you haven’t already. Note that the registration page will say “Luminare Health,” the new name for Trustmark. Luminare manages our secure member website and administers our Health Options Program benefits. Only the name is new. Our benefits program will continue to be supported with the high-quality service you’ve come to expect.

Visit the Documents and Forms page for HOP Medical Plan, Value Medical Plan, and Pre-65 Medical Plan documents and forms. No need to log in to view these.

Need help? Call 1-800-PSERS25 (1-800-773-7725) to talk to a representative 8:00 a.m. to 8:00 p.m. ET, Monday–Friday. If you are calling from outside the United States, dial the exit code of the local country, then +1 717-305-7388.

You’re Free to Move With SilverSneakers

SilverSneakers^® is more than a fitness program. It’s an opportunity to improve your health, gain confidence, and connect with your community, at no additional cost, with the HOP Medical Plan or the HOP Pre-65 Medical Plan.

SilverSneakers supports you in any way you decide to move:

In participating fitness locations

Thousands of participating locations¹ with various amenities
Ability to enroll at multiple locations at any time
SilverSneakers classes² designed for all levels and taught by instructors trained in senior fitness

In your community

Group activities and classes² offered outside the gym
SilverSneakers community fitness classes, walking groups, and workshop at parks, community centers, and more
Events, including shared meals, holiday celebrations, and class socials

At home or on the go

SilverSneakers LIVE virtual classes and workshops throughout the week
SilverSneakers On-Demand™ fitness classes available 24/7
SilverSneakers GO™ mobile app with adjustable workout plans and more

Call 877-871-7020 (TTY 711) to check your eligibility or activate your account. Or get started at silversneakers.com/starthere. You can also search for fitness locations with an interactive map.

Always talk to your doctor before starting an exercise program.

1. Participating locations (PL) not owned or operated by Tivity Health, Inc. or its affiliates. Use of PL facilities and amenities limited to terms and conditions of PL basic membership. Facilities and amenities vary by PL.

2. Membership includes SilverSneakers instructor-led group fitness classes. Some locations offer Members additional classes. Classes vary by location. SilverSneakers, SilverSneakers FLEX, and the SilverSneakers shoe logotype are registered trademarks of Tivity Health, Inc. SilverSneakers LIVE, SilverSneakers On-Demand, and SilverSneakers GO are trademarks of Tivity Health, Inc. © 2022 Tivity Health, Inc. All rights reserved