Take Full Advantage of Health Options Program Resources—Here’s How.

January 17, 2023

The HOP Administration Unit, customer service teams, program advocates, and case managers are especially trained on Health Options Program benefits. Not sure where to start? Call 1-800-PSERS25 (1-800-773-7725). In the meantime, here are certain ways the Health Options Program can help.

Experiencing a serious health condition or treatment, or have a hospital admission?

Call the Trustmark Health Care Management team at 1-800-480-6658. Note that they may reach out to you if you have a hospital stay or need skilled nursing care.

Looking for ways to enhance your well-being?

Call the Elder Care Program at 1-866-794-0685, and ask to speak to an advocate. They can help you find resources, such as local transportation options, getting answers to utility questions, help with finding prescription drug delivery, discount programs, and support for improving nutrition.

Want to be more active?

Give SilverSneakers a try for fitness and social connections. If you are enrolled in the HOP Medical Plan or HOP Pre-65 Medical Plan, you have access to SilverSneakers instructors who lead specially designed group exercise classes. SilverSneakers features access to gyms for classes and fitness. Plus, SilverSneakers FLEX®, SilverSneakers LIVE, SilverSneakers On-DemandTM, and the mobile app all provide options to get active outside of traditional gyms. Find out how to enroll in SilverSneakers, or find a SilverSneakers location.

Get Help

Contact the HOP Administration Unit for assistance with your questions.